Air Canada chief apologizes after English-only message to plane crash victims

Michael Rousseau says his lack of French overshadowed families’ grief after Mark Carney and Quebec denounced his video Sign up for the Breaking News US email to get newsletter alerts in your inbox The chief executive of Air Canada has apologized for his inability to express himself in French after politicians called for his resignation for his English-only…

Key takeaways

Quick scan — what you need to know:

• Michael Rousseau says his lack of French overshadowed families’ grief after Mark Carney and Quebec denounced his video Sign up for the Breaking News US email to get newsletter alerts in your inbox…
• Air Canada’s CEO, Michael Rousseau, has been criticized for the four-minute condolence video posted online that included only two French words – “bonjour” and “merci”.
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Background

What led here, in plain terms:

• Air Canada’s CEO, Michael Rousseau, has been criticized for the four-minute condolence video posted online that included only two French words – “bonjour” and “merci”.
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Why it matters

Why readers and decision-makers should care:

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• Michael Rousseau says his lack of French overshadowed families’ grief after Mark Carney and Quebec denounced his video Sign up for the Breaking News US email to get newsletter alerts in your inbox…
• Air Canada’s CEO, Michael Rousseau, has been criticized for the four-minute condolence video posted online that included only two French words – “bonjour” and “merci”.