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Home/News/Business
Business
Apr 1, 2026, 2:24 PM·1 views

'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds.

'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds.

Text above is from the syndicated RSS feed (sanitized for safe display). For the latest version, updates, and full context, use the publisher link.

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